Shipping policy

Shipping Policy – PawHaven

At PawHaven, we aim to deliver your orders quickly and safely.

Processing Time

Orders are processed within 1–3 business days
Orders are not shipped on weekends or holidays

Shipping Time

Estimated delivery time: 5–10 business days (USA)

👉 Please note: Delivery times may vary depending on location and demand.

Shipping Cost

We offer Free Shipping on all orders within the United States

Order Tracking

Once your order is shipped, you will receive a tracking number via email
You can track your order anytime using the provided link

Delays

We are not responsible for delays caused by:

Shipping carriers
Customs clearance
High order volume

Incorrect Address

Please ensure your shipping address is correct.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

If your package is lost or stolen:

Contact us within 5 days of delivery status
We will assist you in resolving the issue

Contact Us

📧 Email: support@pawhaven.store